Spot Check IT Assessment

The goal of a Spot Check IT Assessment is to complete a high level vertical and horizontal analysis of the IT organization at a point in time. This is a short snapshot assessment with an objective of doing a 360 review of the performance, business perception and delivery of the IT organization. The New London Spot-Check IT Assessment includes:

1. 2 Days maximum engagement with the Client thus minimizing impact to client resources
2. 360 style interviews, 30 minutes each, 20 interviews in total, covering:
   
   • Business Leaders
   • Technology Management
   • IT Staffers (one level down from IT Management)
3. Compare to other technology studies, benchmarks and best practices
4. Senior Level Consultant Assigned for engagement
5. Results in top 5 recommendations and IT Assessment report delivered within one week

New London Differentiation

New London IT Assessment practice areas are high focused for short high level engagements that deliver results quickly for the client, not tying up client resources in lengthy interviews and data collection processes and offer clients an affordable method of having a third party firm assess their IT organization. The New London experience provides the clients with the following:

1. Experienced technology professionals.
2. All IT assessments with have a senior level consultant assigned during the project, and who will conduct the interviews with client executives.
3. Independent analysis and unbiased assessment of the IT organization.
4. Vendor neutrality.
5. Leverage New London End-to-End Blueprint toolkit and decomposition software.
6. Through a New London Alliance Program, New London has access to technology benchmark data and current best practice insights.

Technology and Organization Assessment

The goal of a Technology and Organization Assessment is to perform a more in depth study of the performance, perception and delivery of the IT organization. This is 15-day maximum assessment with the objectives of doing a 360 review of the IT Organization that leverages New London End to End Decomposition software and tool-kit and will include the following:

1. 15 Day maximum engagement with the client
2. 360 style interviews, 30 minutes each, 30-50 interviews in total, covering:
   
   • Across Lines of Business functional leaders
   • Across IT organization management team
   • Penetrating two levels of IT support staff
3. One week decomposition if IT detailing, physical and logical view of business applications, service delivery performance (problem ticket analysis) and costs. Note this will only use available data at the time of the assessment.
4. IT Service Delivery analysis, comparing to current benchmarks and best practices
5. Deliver "Quick-Win" recommendation
6. Develop a roadmap for success.